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Bose product name
bose soundtouch 30 series iii
I don't know. I can't see it
What devices were you using that were affected and what version are they on
Iphone 11 (ios 14.2), huawei mate 20, tablet android 9, ipad air 4 generation(ios 14.1), huawei p9 lite
Detailed description of the issue and steps to reproduce
can't add st30 to my account
What environment do you experience the issue in?
When did you start to experience the issue? Did it work correctly previously?
December 11 I received the st30. This is my first time owning a bose device. First time I have the application
Any troubleshooting steps you took
- reset done
- hard reset done
- The application detects the speaker, I select ethernet, I change the name, but when I want to add the st30 to my account a window appears saying that it cannot be done
if the st30 can't be added to my account, there's no point keeping it. Then I would have to return it.
Can someone help me to fix the problem?