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Sep 22, 2016

cant get sound

HI, i cant get any sound from my sound Touch.
Can you please help me.
Bose Gilma
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Sep 11, 2014

Re: cant get sound

Sorry to hear about the trouble Gilma. Can you elaborate with some details about the situation?

  1. which specific SoundTouch product you own.
  2. What sources in the SoundTouch app are you having trouble getting audio from? (Pandora, Spotify, Internet radio etc.) Please test several different sources to see which do and do not play.
  3. What troubleshooting steps you have already taken?

We'll do our best to assist further. Thank you.