Starting yesterday, in the app any radio stream results in error 1005 / 4501. Tried both the TuneIn radio stations - using search or using preset- (error 1005 or 4501) and an Icecast MP3/AAC stream: Settings > Stream Custom Radio URL. On the SoundTouch device the (TuneIn) presets don't work and show "Service Unavailable". The same custom MP3/AAC stream works fine in the browser. TuneIn in Apple Music works fine.
Using SoundTouch: streaming Spotify and iTunes library works fine, both in the SoundTouch app on my Mac and when using the device.
Tried to disconnect the device for 5 minutes (which was offered as solution for error 1005). Tried to reboot computer and router. Same result.
Using SoundTouch Portable (model 412540, sw 26.0.1), SoundTouch App (v26.0.0, macOS 10.15.7).
Thank you for taking the time to post and welcome to the Bose Community! I'm sorry to hear you're encountering streaming issues but I'd be happy to help.
Can you tell me if you are experiencing this with one station or is it all stations?
I look forward to hearing from you!
Thanks for confirming that for us wvku!
As you are unable to play any radio streams at the moment, what I would recommend doing next is removing your speaker from the SoundTouch app, then re-adding it. To do this what you need to do is:
Once the speaker has been removed you can re-add it by selecting the "Speaker already connected to network" option when you are prompted to add a speaker to the account.
Let me know how you get on!