error 3101

[Mau Ganem]

Hi, I have a bose soundtouch 30, but the conection with deezer isn't working, when I try to play the songs I get a message with error 3101, "can't play right now"

[Jswamin]

I have the same error/issue on all soundtouch models - 10, 20 and the system.

[Christerdf]

I have also since yeasterday the same problem with 20 and 30
Is it an app failure ?
Live in Sweden

[My-udio]

Yes there is currently an app issue leading to this error: https://community.bose.com/t5/SoundTouch-Speakers/Collection-Deezer-malfunction-amp-Soundtouch-skipp...

You as many others get it with Deezer ...

Bose informs: Bose and Deezer are looking into this and will inform the community: https://community.bose.com/t5/SoundTouch-Speakers/ISSUE-Deezer-not-working/td-p/119285

[Brandon_M · Accepted solution]

Hi everyone,

The issue with Deezer should be resolved.  Can you test and report back?

Thanks!

Brandon - Community Support

[Mau Ganem]

Yes, the problem was solved, now deezer is working again.

[sisi]

Yes, the problem was solved, now deezer is working again.THANKS

[Joel_D]

Hello All,

Thank you for the updates and we are happy to hear this is now fixed.

Let us know if you have any other questions in the future.

Kind Regards,

Joel