Apr 7, 2020
I'm getting the same error message through my Bose app TuneIn when trying to play Radio X UK. It used to work great, then just stopped playing and I get the C7 - SC4501 error message.
The station is online, I can play as an independent app or through other apps but just not through TuneIn so I can't use Alexa voice.
Dec 22, 2019
Hi try this posted by Kittytwister, it worked for me.
Alleluia got the solution here that will assist all those Bose soundtouch folks who had classic fm deleted when Station was knocked off tunein platform . Go to app, click on three lines on top left, then settings and on 5th line stream custom url. Click that and on box copy this
name station and select stream station at bottom. Note last two lines it’s best to have it on as a preset, it does work, at least from here in Ireland it does.
Jul 4, 2020
Strangely enough, I have my own Bose Soundtouch (in London,UK) and my parent's Soundtouch (in Birmingham, UK) with a 4501 error message for the same radio stations (FIP radio, France Inter, Nova radio, all French radio stations).... strange coincidence which makes me think there is an issue perhaps with the Soundtouch app? The 4501 issue has come up at the same time in two different locations and yet these radio stations worked perfectly fine until the recent system update.
I have rebooted the app, rebooted the internet and rebooted the Soundtouch and the 4501 issue persists.
Please could you advise?
Jun 6, 2020
I have the same issue - for my favourite radio station, FIP (a French music station). In fact FIP (the regular FIP, rather than the genre specific FIP options) has vanished from TuneIn. I can get FIP on the app but the quality playing it from the app isn't as good and I just want it back on presets. Can you let me know what I can do. Thanks.
Sep 11, 2020
I have the same issue now with German and American stations. Only UK stations seem to be working. I listen to MDR Kultur which still shows in my presets, no update im aware of has happened and since 10th September those stations stopped working. I unplugged my soundtouch 772B65 but no luck.
May 20, 2016
This error appears to be when someone else cuts Bose off from listening to their streams. It is an example of how the Internet of live music streams is going to a podcast based model to ad advertising rather than allowing us listening to live streams which are on broadcast radio.
Which is kind of the point of a device like one of these Bose speakers.
In my case, it was the CBC who cut off all their live streams from Vancouver. Where I am. The CBC is a public broadcaster, paid for by the government of Canada. Now they demand that we listen to advertisers to listen to their streams even though we could just turn on a scratchy AM radio? It’s easier to work around them with apps and Bluetooth.
I like the idea of dedicated internet speakers like Bose but this nonsense makes their usefulness limited - more so every day.
Sep 19, 2020