iPhone 7+ and bose app volume

Friendly Fanatic

iPhone 7+ and bose app volume

Guys another bug in the app. Sometimes I press the volume up on the side of my phone while the app is active and the volume goes to 100%!!
3 REPLIES 3
Highlighted
Animated Arbiter

Re: iPhone 7+ and bose app volume

I had the same problem several times now. You are in the soundtouch app and press volume up hardware button on iPhone 6s in my case and it immediately jumps to max volume. That is a hazard!
Moderator

Re: iPhone 7+ and bose app volume

Hi keef82 and djbazztek, 

 

That is definitely not good. I'm sorry to hear it. Do you both, by chance, use Spotify? We saw this issue pop up when Spotify enabled lock controls for mobile devices. Lock controls would allow you to be able to control your music even if your mobile device was locked. Can you try disabling this in the Spotify app and see if it helps? To do so, within the Spotify app, go to Your Library > Settings > Devices > Devices Lock Screen. 

 

Thank you 

Friendly Fanatic

Re: iPhone 7+ and bose app volume

Hey Brent thanks for the reply. I have made suggested changes on all iOS devices. Will revert back to you if any further issues

Keith