samediori
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Oct 25, 2018

problem pairing acustimass 300 on soundtouch 700

hi,

 

I got acustimass 300 on soundtouch 700 but i cannot pair it.

 

The app does not find the acustimass 300.

 

Anyone can help me?

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Dec 5, 2016

Re: problem pairing acustimass 300 on soundtouch 700

Hello samediori,

 

Thank you for posting.

 

I just want to verify that you have the Soundbar 700 and you're using the Bose Music app? I would suggest to unplug the Acoustimass 300 from power for 30 seconds, then plug it back in and try to add it using the Bose Music app.

 

Let me know if this helps.

 

Warm Regards,

Joel - Community Support