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gabhijit
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Jul 22, 2018

"Send Temporary Password" not working

Hi,

 

I have a Bose SoundTouch 300. I am trying to add Bose skill to Amazon Alexa. While trying to authenticate to my Bose SoundTouch account "gabhijit@yahoo.com" I am getting an error. I followed the instructions as mentioned in https://community.bose.com/t5/SoundTouch-Archive/Alexa-and-Bose-SoundTouch/m-p/96943/highlight/true#....

 

Also tried using the option "Send Temporary Password". I have waited for more than 2 hours, have checked my Spam folder as well, but I am not receiving the temporary password.

 

Can you please help?

 

Regards,

Abhijit

2 REPLIES 2
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unfaix
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Sep 6, 2017

Re: "Send Temporary Password" not working

Link doesn't generate any password what so ever. Been waiting a good 12 hours.
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Community Manager - Retired
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Mar 15, 2018

Re: "Send Temporary Password" not working

Hello all!

 

Thanks for writing in!

 

I was able to test this in the office, and the reset password email came in a matter of seconds.  I would suggest reaching out to your local support center by clicking HERE.  Just select your country and Contact Us at the bottom to display a number for support in your area.

 

Warm Regards,

Tony A - Community Support