my soundtouch is working perfectly fine.
but once i turned to radio, whether FM or AM, it suddenly stops and not working. But turning on and off my soundwave system did not resolve the problem. what am i suppose to to?
Dec 5, 2016
Thank you for your inquiry. I'm sorry to hear that you are experiencing radio and CD playback issues with your Wave SoundTouch Music System. Curiously, have you tried resetting the system? If not, you can do so by going through the following steps:
If this doesn't work, I have a few followup questions:
Let us know if these steps help!
Even unplugging and turn it back on, still the radio and even the cd isn't working.
No other device is connected to the system.
The system still connects to the wifi and I can use the soundtouch app.
I reset the system but still didn't work.
Only the clock and the station is displayed. I can't even search for other stations. No static sound also.
May 16, 2016
Thank you for responding. I'm sorry to hear that this is still ongoing. If the reset didn't fix it I'd recommend reaching out to your local service group HERE so they can assist.