Highlighted
Silent Starter
  • 0
  • 1
  • 0
Registered since

Feb 17, 2018

sound touch 10 system plays about 15 seconds and then goes silent

Doesn't make any difference whether Windows or MacOS Bluetooth of WiFI.  Same on Internet radio and itune music library.  Plays sounds great for 15-30 seconds and then goes silent until the computer is rebooted.  Status says it is working great but nothing but silence.

1 REPLY 1
Highlighted
Moderator - Retired
  • 0
  • 5748
  • 294
Registered since

Dec 5, 2016

Re: sound touch 10 system plays about 15 seconds and then goes silent

Hi rdunniii,

 

Thanks for the post, and sorry to hear about the issues you're having with your system.

So this happens on all sources?  Even Bluetooth from a mobile device?  And the LEDs on the front don't change when the audio goes out?

 

What are you playing via Bluetooth?  Can we try some different sources like Spotify, Pandora, Youtube, etc?  Do they all fail via Bluetooth?

 

Best,

Brandon - Bose Support