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juanpal10
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Mar 28, 2017

sound touch not connected

Since the last update I have had problems with the connection to my speaker

first --Find the speakers

second  Assigns a name to the speaker

and --Speaker connection not possible

please help

I have already done all the steps

 

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Feb 3, 2017

Re: sound touch not connected

juanpal10,

I am really sorry to hear about this.  Based on the steps you've described, it sounds as though the SoundTouch system may not be communicating with the SoundTouch servers.  Can you please confirm the exact error message you are seeing?  If you haven't done so already, please reset the router and the SoundTouch system by unplugging them from power for one minute.

Thank you.