eastrj
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Jul 26, 2016

soundsport wireless headphones keep muting and constant beeping

hello, any suggestions? soundsport wireless headphones been working perfectly for the month i have had them. connect ti iphone 5s and listening to spotify. today however the headphones appear to be constantly reducing the volume of sound (i can watch the volume bar on the iphone go down) and then when it reaches silent the headphones are constantly beeping at me. i can increase the volume which stops the beeping but then instantly the problem returns. any advice greatly appreciated!!!
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Brent_B
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May 16, 2016

Re: soundsport wireless headphones keep muting and constant beeping

Hi eastrj, 
From what you've described there may be an issue with the headphones. I would recommend contacting your local service center. Our contact information can be found HERE
Thank you