Highlighted
Audible Advocate
  • 4
  • 11
  • 0
Registered since

Nov 28, 2017

soundtouch 16.140.46.1747 windows 10 loop on update

Windows 10, Soundtouch app 16.140.46.1747 starts with the update request again and again.

 

It seems like there is a new version 17.... but where to download?

 

thx

3 REPLIES 3
Highlighted
Moderator - Retired
  • 0
  • 1641
  • 93
Registered since

Dec 5, 2016

Re: soundtouch 16.140.46.1747 windows 10 loop on update

Hi User77, 

 

I'm sorry to hear about the issue you're experiencing. Could you try reinstalling the app from our downloads site? Let us know if this helps!

 

Best regards,

 

Brian

Highlighted
Audible Advocate
  • 4
  • 11
  • 0
Registered since

Nov 28, 2017

Re: soundtouch 16.140.46.1747 windows 10 loop on update

Hi Brian

 

After 10 day's downtime for the SoundTouch App under Win 10, the SoundTouch-app-installer-17.170.80.1819.msi is available - why Bose need so much time for that?

 

And for the future, is it possible, to deactivate the enforcement update, until a new version realy is available?

 

 

Regards

Highlighted
Moderator - Retired
  • 0
  • 3221
  • 128
Registered since

Dec 5, 2016

Re: soundtouch 16.140.46.1747 windows 10 loop on update

Hi user77,

 

I'm sorry that the update took so long to get to you. We typically use a few different phases for the roll out so that if we encounter any issues we can pause the release, and patch a bug if found.

 

For the loop issue you were experiencing, please let us know if you encounter this issue again. If it gets stuck like this, we may be able to resolve it with troubleshooting.

 

Let us know if you have any other questions or concerns.

 

Regards,

Joel