kd103102
Silent Starter
  • 0
  • 2
  • 0
Registered since

May 14, 2018

soundtouch 20 searching for old device.

my soundtouch 20 is searching for a ipod touch i no longer own. How do i delete that device?

3 REPLIES 3
Highlighted
Moderator - Retired
  • 0
  • 5748
  • 294
Registered since

Dec 5, 2016

Re: soundtouch 20 searching for old device.

Hi kd103102,

 

Thank you for the post, and welcome to the community.

 

You don't need to delete or remove a device that you've previously had the SoundTouch app installed on.

 

Are you getting an error message on the SoundTouch App?  Let us know so we can help out.

 

Best Regards,

Brandon - Community Support

Highlighted
kd103102
Silent Starter
  • 0
  • 2
  • 0
Registered since

May 14, 2018

Re: soundtouch 20 searching for old device.

I don't get a error message, but it keeps searching for it until i get up and change the station.

 

Thank you,

Dale

Highlighted
Moderator - Retired
  • 0
  • 643
  • 37
Registered since

Dec 13, 2016

Re: soundtouch 20 searching for old device.

Hello Dale,

 

Thanks for getting back to us. To clarify, is the SoundTouch App saying it is looking for the iPod on your new device? Or is this a Bluetooth connection perhaps? If you have the SoundTouch App on a new device you should be able to control everything right from that device. 

 

Best Regards,

- Emmet

Bose Community