i have updated my soundtouch portable II from usb, i have downloaded the file as requested, it installed and showed that the speaker is rebooting, then it stayed like that for over 2 hours and still it did not boot, and now i have no cotroll over it i just don't know what to do but wait....
Any sugesstions, thank you.
Dec 5, 2016
Thanks for posting and welcome to the community.
I'm sorry to see your SoundTouch Portable II is no longer starting after a recent update, but we'd be happy to help.
Can you try performing a factory default of your speaker? Instructions can be found HERE.
Let us know if this helps.
Joel - Community Support
Thank you for your reply!
I'm sorry to hear that you are still having issues with your SoundTouch Portable.
The only other thing I can recommend is an AUX reset. To do this press and hold the AUX button for 20-30 seconds. The bar should restart.
If your still having some issues, I would recommend contacting our Technical Support Team where one of our agents will be more than happy to assist you. The contact details can be found here.
I hope this helps!
Jessie - Community Support