MattW
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Jul 28, 2015

system update keeps failing

My soundtouch system will not turn on. I have tried reconnecting the system however when the system trys to update it fails. No update no system!
3 REPLIES 3
shawn_o1
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Jul 14, 2015

Re: system update keeps failing

Hi MattW,
Sorry to hear that the system is not updating properly for you. I would be happy to help you with the system. I would recommend trying to update the system with a USB update. I will include a link to the steps below.
Click here
I hope this helps,
Shawn
MattW
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Jul 28, 2015

Re: system update keeps failing

Tried and failed. My system is a Soundtouch JC. Everytime I reboot the system it gets as far as doing the system update but fails. Starting to get a bit tired of this!!
 
Bose_-_George_P
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Sep 11, 2014

Re: system update keeps failing

Mattw,


If your Stereo JC system is connected to your local network (solid white Wi-Fi LED on the SoundTouch adapter) you can also try the Direct IP update method
At worst, you can also perform a factory reset on your system to clear it back to defaults and set it up again. See the article: Restoring factory defaults
Thank you.