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Oct 8, 2017

wifi streaming not stable

I have a soundtouch 300 and two soundtouch 10s which are connected via WIFI. However the streaming is not steady at the onset of each track but seems to settle down as the track procedes. This is with every track. I have removed and replaced the app many times. I have added the latest update to the speakers but no improvement. Any suggestions.

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Dec 5, 2016

Re: wifi streaming not stable

Hi blackbelt,

 

Sorry to hear about the issues you're having.  Is this happening when you are doing "Play All" and playing audio to all speakers, or when you are playing music to an individual speaker?

 

What source are you using?  Spotify?  Internet Radio?

 

Thanks,

Brandon

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Re: wifi streaming not stable

It happens when playing ALL or Individual.

Source is Amazon music, but it is happening regardless of source.

I have purchased a wifi booster as the 300 which is nearset to the router suffers the least, so may be the strength of the signal or the number of devices in use.

What do you think it could be.

Thanks

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Re: wifi streaming not stable

Hi again,

 

Thanks for the reply and information.  If you go into the SoundTouch app and go to Settings>About>[your systems] you can check the Wi-Fi signal.  What's the signal strength of your devices?  

For testing, can we try moving a SoundTouch 10 close to the router and seeing if it helps?

 

Thanks,

Brandon