electron99
Audible Advocate
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Feb 28, 2016

Re: 11/20 Update: TuneIn/internet radio information

Kate,

 

Agreed absolutely - this renders the entire Bose Soundtouch useless for me in Adelaide.

Stephane Ricour
Audible Advocate
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Nov 19, 2018

Re: 11/20 Update: TuneIn/internet radio information

Last feedback from moderators/bose December, 14th ... more than one month that my soubdtouch is useless. I was a Bose fan ... some times ago.

 

Stéphane-, Belgium

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Georges D
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Dec 27, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

Hi,

 

We just installed a new Soundtouch 20 and couldn't find following Belgian radio stations on TuneIn:

 - La Première (URL: http://www.rtbfradioplayer.be/radio/liveradio/lapremiere)

 - Classique 3 (URL: http://www.rtbfradioplayer.be/radio/liveradio/musiq3)

 

Could you please have them added to TuneIn in attendance of direct input feature?

 

Thanks, Georges

mpf541
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Oct 5, 2014

Re: 12/14 Update: TuneIn/internet Radio Information

Might as well return it while you can. Bose says the are adding the url feature but only said 2019. They say a lot but never follow through.

Manu2707
Silent Starter
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Dec 27, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

Hi, my favourite National Italian radio has gone after updating my soundtouch. Very disappointed as this seems to have gone on for over a month and Bose haven’t yet found a solution.
Can you please get Tunelm to add RDS-Radio Dimensione Suono, Italy.
https://www.rds.it/
spazzolo
Silent Starter
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Dec 27, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

I actually registered for this site a couple of weeks ago.

 

I tried to sign in and wouldn't accept my password. Did the lost password thing which sends to my correct email.

Never get the email . Typical Bose now it seems.

 

Anyway after realising all my FM stations are gone, seeing how useless TuneIn is and not wanting to pay a premium subscription to Spotify etc.

I decided at least I would use iTunes.

 

But there is more horror ! All my old playlists there are there on iTunes will not display on the SoundTouch (I should rename it DontTouch).

Now I have to recreate them all.

 

Bose have obvisouly done the cash-grab here . They weren't satisifed with their loyal users and customers already paying a premium for their hardware.

 

Not impressed Mr. Bose.

 

Frank.

 

Boseman44
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Dec 27, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

I'm home from ten weeks away

What have you done to my Soundtouch software?

I cannot access ABC Radio Stations in Australia for my classic music.

The access on TUNEIN is absolute rubbish.

Please fix this.

Boseman44

 

noraetkarim
Audible Advocate
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Dec 28, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

All the channels of public belgian radio stations RTBF are off. Please fix it.
Exnigel
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Dec 28, 2018

Re: 12/14 Update: TuneIn/internet Radio Information

Hi

I am an English speaker and i have a Bose sound touch speaker in my house in France. Until this week it worked perfectly and I could listen to any internet radio station. Then it disconnected and I had to update the app to get it working again. Low and behold on the tune in app I am restricted in the English stations that I am allowed to listen to. No absolute radio, no smooth radio no jazz fm.

why oh why does Bose feel it necessary to remove product capability: by all means add tune in but why take way internet radio? I can only presume that there is a kick back from tune in to increase its published listener numbers.

these pieces of kit are very expensive and Bose should have done more work on the impact of such a radical change. Asking us to bear with you is all fine, but we are paying customers and deserve better.

 

rickatk
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Nov 12, 2015

Re: 11/28 Update: TuneIn/internet Radio Information

>Bose stated, "We’re confident you’re going to love (TuneIn) as a core part of the SoundTouch experience" yet there are close to 15,000 posts and have not noticed one person happy with this change.

In fairness, I for one remain satisfied with the change to TuneIn Radio. Fortunately my station choices remain available, stable and they sound fine. I have been using TuneIn as a stand alone live radio app for years.

The bulk of the hundreds of complaints remain around station availablility. The promise of custom URLs will be a great improvement to the radio service overall.

Areas for improvement for Sound Touch and Smart Home (Bose Music) app:
Bit rate display
Custom URL
More services