Hi again Andy,
Thank you. Your software is up to date. TuneIn should appear in both the Music Services menu and the main menu; I was incorrect when I said that it didn't appear in the former.
Any systems in 'Settings > Speaker Settings' are displaying as "Not Connected" could be causing the service not to show up. However, I would have thought that it would still appear in the Music Services menu with all of the others.
Where in the world are you located, if you don't mind me asking?
I understand your frustration - we'll get this sorted for you.
When you say, "nothing appearing", do you mean that there are no speakers appearing at all on the 'Speaker Settings' page?
Patrick - Community Support
On the Speaker Settings page I just have the following -
My Speaker listed as name - Bose
Add Speaker (Button)
Update (Button) Greyed Out
When I select the Speaker I have the following options
Speaker Name - Bose
Language - English
Connect to a Wifi (Button)
Create Stereo Pair (Button)
Remove Speaker (Button)
It looks like all's in order there. At this point, I think the fastest way to get your speaker back up and running will be to speak to our Technical Support department by telephone. The UK line is open from 9:00 AM to 5:00 PM Monday to Friday and between 9:00 AM and 5:00 PM on Saturday. The telephone number for the UK can be found HERE.
I'm sorry that I'm unable to assist any more on the community forum. This issue seems to be quite specific to your SoundTouch account and there's only so much information that I can ask you to post here.
Patrick - Community Support
Mar 1, 2019
I'm using this player at the moment https://player.absoluteradio.co.uk/classic-rock/?referrer=listenpage so probably the wrong one.
Its absolute classic rock I'm after, not just absolute radio.
Apologies for delay in answering, busy night shifts
Thanks for coming back to us!
Have you added the URL to the SoundTouch App?
Let me know!
Jessie - Community Support
Nov 21, 2018
A radio station previously missing was added but now that radio station has a new talk station but I can’t find it on tunein.
Everytime a station changes or is new, do we have to request it to listen to it?
The station that was added is in New Zealand and now called Magic music and the missing one is Magic talk.
Mar 7, 2019
Juste succesfuly added the Belgium Vivacite radio URL through "settings" then "Stream custom radio URL".
My soundtouch speaker is finally back to life.
Mar 3, 2017
Hello,now Bose is back on track !
The channels i've missed i seekable again and works!
I don't know if Bose have done changes to something but anyway it works again!
Thanks to all invoved in this unhappy situation that should not have been nessery from the beginning.
over and out.