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Jan 13, 2021

Adaptq problem

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Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Moderator

Re: Adaptq problem

Hi thook,

 

Thank you for taking the time to post and welcome to the Bose Community. I'm sorry to hear you're having some difficulty running the ADAPIQ process, but I'd be happy to help.

 

Could you clarify the problem you're having? Is the process not starting at all, or getting caught at a certain point? Is the ADAPTIQ headset broken at all?

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