medarnell
Silent Starter
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Jan 18, 2020

All music services stopped working on 01/17.2020

Last night all music services stopped working. Apple Music, Sirius/XM, Tunein and my music library all fail. My music library just won’t play, all others get the error message “That didn’t work.”

Playing through Bluetooth works fine.

I have the latest SoundLink App.

Any suggestions?

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AB71
Audible Advocate
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Jan 17, 2020

Re: All music services stopped working on 01/17.2020

Looks to be a known problem, but need to know little more.

To be sure - which Soundtouch model are you using? Did you switch off the whole system (router/modem/Soundtouch speaker and then switch back on after 2-3 minutes)?

 

Similar problem - link below:

https://community.bose.com/t5/SoundTouch-Speakers/SoundTouch-app-cannot-connect-speaker/td-p/208530

 

Acknowledgement to @Sander_01