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Ace6180
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Jul 20, 2021

Re: Amazon streaming on SoundTouch stopped working

I just got off the phone with Amazon Music Services about an hour ago. They said they were experiencing an outage for the last few days with third party requests for streaming stations. This makes sense because I could stream the stations on the Amazon App but not on the Bose SoundTouch app. 

In the end this was the information I was looking for from the beginning. I wanted Bose to reach out to Amazon to verify who’s end it was on. 

It was on Amazon’s end not mine or my network like I was telling you. 

Instead of going through days of trouble shooting with Bose, this contact should of been made first from Bose to Amazon and then go from there with the customer and trouble shooting. 

it is working now like it used to.

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