Thanks for your post and welcome to the community.
When the connection times out do the systems completely shut down? I would recommend doing a Manual update on the system to ensure that the software is correctly up to date,this can be done by following this link.
Hector B - Community Support
Thanks for posting and updating us on this.
I would recommend factory resetting the speaker, this can be done via:
If the issue still persists I would recommend attempting the manual update to ensure that the software was correctly downloaded.
Thanks for posting and updating me on this. I have looked into this and the update for this issue was released back in software version V14.0.
Can you please also let me know which device you are connecting to the speaker?
Aug 31, 2017
I am wondering if you have enabled any of the Alexa Skills. My experience with them is that they don't work well with BT. Since I basically have to choose between them, I have stopped using BT, but the persistent connection used to work with my echo dots. Do you have version 3 of the echo dot? I seem to recall people having some problems with v3 connections to ST devices.
Not using skills. Turned them (Bose) all off as they were next to useless.
Both my dots are 2nd gens.
Had enough of Bose.
The sound touch is an awful product. Only went to Alexa connection method because mutiple sound touches are sketchy to say the least. Dropping connection etc.
Even this chatroom is slow as hell!
Thanks for reply.
Thanks for continued replies. They are appreciated.
Have not tried manual update method yet as it is a bit more hassle to contend with.
But I am dubious as to why this would make any difference. Either I have the latest software or I don't.
Surely the manual method is a fall-back in case your WiFi has issues?
But - I suppose it can't hurt to try.