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Oct 17, 2019

Bose.300 And sky

Having problems maintaining connection with Wi-Fi and sky q. It seems to just knock out the Wi-Fi. Sky says there is a Blackspot. I'm at a loss. Is there something I'm not doing. Or can anyone suggest a solution. Thanks. 

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Re: Bose.300 And sky

Hello Alymann,

 

Thank you for your post and welcome to the Bose Community.

 

I am sorry to hear about this issue with Wi-Fi connectivity. 

 

Could you please confirm that you are referring to the SoundTouch 300 Soundbar and not the Home Speaker 300?

 

From my understanding, a Wi-Fi blackspot is an area that is difficult to receive Wi-Fi signals. Therefore, I would recommend contacting your internet service provider. 

 

Please let me know if I have misunderstood.

 

Warm regards,

Charlotte G - Community Support

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