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Oct 19, 2019

Bose Sound Touch 30 III bought from US Not working when plugged in India using stepdown

Hi,

 

I just bought a new Sound Touch 30 III from USA and plugged in India using a StepDown [220 V to 110 V]. There is no light showing in panel even on clicking Power button or any other button. Is there something I am missing in setup to turn the device on?  Please advise on what should be the first step and what will indicate the device being on.

 

Can there be a problem in the device? In which case can I get this replaced in India?

 

Please advise

 

Thanks

1 REPLY 1
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Re: Bose Sound Touch 30 III bought from US Not working when plugged in India using stepdown

Hello ankitbans, 

 

Thanks for reaching out via the Bose Community, welcome to the site. 

 

Bose does not recommend using lower voltage rated products with step down converts in countries with higher voltage, as this can produce undesirable effects. I would recommend reaching out to local support here to discuss the possibility of a region conversion. 

 

Kind regards, 

 

Jeff G - Community Support

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