Somya
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Oct 2, 2019

Bose Sound Touch Radio Stations not Working

Hi,
There were 3 radio channels but none working for quite some time now, for almost 8 months. I never got time to sit and figure out why. I checked the app and there was an update. I tried clicking 'update' a couple of times but nothing happened. I tried again for a few days without success. (Probably because I was too late and the update was not available anymore?). I have tried deleting the app, re-downloading it and tried again. It didn't work. Anything else that I should be doing to solve this?

 

How can I get the Radio channels up and running again? 

 

Kindly help!

 

Product - Bose Sound Touch 10

Model no - 416776

1 REPLY 1
Moderator

Re: Bose Sound Touch Radio Stations not Working

Hello Somya,

 

Thanks for posting and welcome to the Community!
 

That's a shame that you are not able to download the firmware update, this is absolutely something we can get sorted for you. You will be able to push a manual update to the SoundTouch 10 speaker, you can find out how to do this HERE.

 

I hope this helps, let me know how you get on!

 

Kindest regards,
Zoe C - Community Support