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Lead Community Manager

Bose SoundTouch App Update - 25.0.4 - May 19th 2020

On Tuesday May 19th, we deployed an update to the SoundTouch applications.  This release primarily updated compatibility and usage of AirPlay 2 for the SoundTouch Wireless Link adapter along with some minor bug fixes.

 

Version Information

  • Android App: 25.0.4

  • iOS App: 25.0.4

  • OS/PC: 25.0.4

Release Notes
Features

  • Updated support for AirPlay 2 on SoundTouch wireless Link Adapters
    • Updated instructions for use of the AirPlay source from within the app
  • Improved in-app setup experience
    • Minor updates to instructions for setup to make it clearer

Bug Fixes

  • General bug fixes

 

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11 REPLIES 11
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May 28, 2020

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

I can not access SiriusXM on my SA5 system, I get error6153.

Running 24.0.7 firmware and 25.0.4 soundtouch app

HELP

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May 30, 2020

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

After update group play doesn't work anymore.

Unplugged soundtouch 10 for 30sec, didn't solve the problem.

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Dec 20, 2014

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

Also here my group is no more working  at the last update

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Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

@Albert and @Fre

 

I'm sorry to hear you're unable to group your speakers after the most recent update. 

 

If you haven't already, please try to factory reset your speakers then set them up as new devices to see if this helps to make a difference. As you didn't list your models and the reset process is different between some products, I would recommend visiting this link to search for factory reset instructions.

 

I would also recommend unplugging your router for a minimum of 5 minutes to see if this helps make a difference.

 

Thanks!

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Mar 6, 2017

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

Same issue with stereo speakers on my SoundTouch 10.

 

Separating and then reconnecting the speakers as a stereo pair did however resolve the issue.

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Jun 13, 2020

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

Please Add Airplay 2 support for Soundtouch 30 ii in the next update.

 

thanks

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Nov 9, 2017

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

After the update I regularly get the message ‘Service not available’. I have tried many things, but unplugging my ST 10 and 20’s so far has been the only solution. 

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Aug 6, 2020

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

I was directed to update the sound touch app on my apple Mac using this link

https://downloads.bose.com/ced/soundtouch/soundtouch_controller_app/index.html

 

i've had the please wait banner on my screen for 30 minutes , nothing downloading

I cannot get past the update app page on the app 

 

 

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Aug 6, 2020

Re: Bose SoundTouch App Update - 25.0.4 - May 19th 2020

Sorted it didn't like Chrome, downloaded ok using Safari, now hopefully the update proceeds ok