Jun 19, 2020
Since beginning of 2019, I realized frequent connectivity issue (auto disconnect and unable to connect) on my bose soundtouch 20 series III. I was hoping this issue will be resolve once the system is updated with new software update but the problems still persists after multiple update. To be frank, Bose should look into its software update to improve the user experience, we are paying a premium price for this kind of product and services which is ridiculous!!
Thanks for reaching out.
I'm sorry to hear you're having issues with your SoundTouch 20 III. I'd be happy to help.
Can you please confirm the make/model of the smartphone/tablet/computer you are using the speaker with? Further to this, can you please confirm what troubleshooting has been attempted before reaching out.