Re: Connectivity Sucks Soundtouch 10
Posted elsewhere by me
The new forum redesign does not help with resolving the dropped connectivity issue with Soundtouch speakers. It would be great of Bose can provide some priority to fix this longstanding issue to have thses speakers operate seamlessly on home networks like other products from Sonos, Yamaha, Samsung, LG etc.
For a premium sound product the software design and operation of the networking leaves much to be desired. I have 2 Soundtouch 20s and a Soundtouch 10. I was going to expand my music setup with more Soundtouch devices earlier this year. I gave that idea up and am converting to Yamaha (my main hi-fi system is all Yamaha components).
The Soundtouch devices fail abysmally as consumer products because:
- I have to regularly setup each of my devices 2-3 times per week because the connection has dropped or an update is forced through the Soundtouch app on my Android tablet. Other devices - Yamaha, various TVs, android tablets, CCTV etc do not behave like this.setup
- The Soundtouch app on android is not exactly user friendly or intuitive and should provide an option to upgrade or not.
- All the advice provided on the forums to resolve the connectivity issue does not definitively or actually resolve it. Configuration and checking things like static dns, wavelength band and other network settings should not be necessary (see competitors devices) for home consumers. Reboots and calling doubt on routers and other equipment is ill informed advice from a company like BOSE and again unacceptable for consumer products.
As this issue has been unresolved for several years (based on the forum threads) and my internet search for a solution, it is dissapointing that BOSE cannot resolve this significant operational problem and it certainly has impacted on my decision to change systems and actively discourage others from purchasing these units.