I am creating a new topic because apparently, error 3103 can refer to a lot of different issues and none of those issues posted on this board seem to apply to my situation. I cannot play Amazon Music tracks, which have not played on the app since yesterday, and keep getting the infamous 3103 error. Before getting the error, the speaker tries to play the first song, then moves on to the next one, and then to a third one before it shows the error. No music ever plays. Interestingly, the Amazon Music app plays just fine off of my phone, so the Amazon service is running. And yes, I made sure to stop the Music app before trying the SoundTouch app again in case there was some conflict. TuneIn stations also play fine (unlike other 3103 errors I have seen posted) so that's not a problem. Amazon streams fine through echo dot, so that could not be an issue either. I tried everything I could think of. So I basically reinstalled the SoundTouch app and went through the entire setup process again. Reset the connection to speakers hoping that would clear whatever issue but it has not. I'm out of ideas. Any help will be appreciated.