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DavidHzNY
Friendly Fanatic
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Feb 27, 2018

Re: SoundTouch and Google Assistant Integartion

@Jessie_O, thanks. But it is so unacceptable that Bose won't even announce what they're plans are or aren't to their user base. Not even an explanation, like it's a contractual issue, or we are lacking development resources, or we are planning to discontinue SoundTouch, or we are going out of business lol, anything. So ridiculous. After multiple threads and years of queries, Bose continues to leave your loyal users in the dark. It's utterly inexplicable, and deplorable.

 

Anyway, I do use a Google Chromecast Audio connected to the Aux jack on my SoundTouch and control it through my Google Home Mini. Kind of goofy, can't take advantage of ANY of the features of the SoundTouch like the CD player, radio, presets, on/off, mute, anything. I'm only using the Bose as a speaker, so I am losing all the extra capabilities of the Bose unit. It's not a configuration I would go out and buy; I'm only doing it because I already had the Bose unit in the house. It's a temporary solution until I replace my Bose, certainly with something manufactured by a company that is more responsive to its user base.

Thank you.

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Andy G
Audible Advocate
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Nov 24, 2019

RE: SoundTouch and Google Assistant Integartion

From theatre speakers to headphones (which Google  assistance works mind you). All the way through to soundtouch range 300,  10, 20 and 30 throughout house.

 

Been there, invested in bose. Great advertising and fantastic past products is what kept us coming back. But now 2019 am creating a smart home and bose doesn't seem to be part of it.

 

Yes you have alexia, but I didnt purchase an Amazon product when purchasing bose. 

 

Please don't bother replying with the same old generic message and the same answers. Just pass on the feedback and remember Europe may not be there yet but if bose continue with 0 semi realistic solutions. No advertising or sound quality will sell their products. 

 

Thanks 

Andrew 

 

 

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Bombolone
Audible Advocate
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Dec 25, 2019

Re: RE: SoundTouch and Google Assistant Integartion

Have somobody found a solution about how to connect soundtouch 300 to google home?

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Boseymcbose
Audible Advocate
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May 12, 2019

Re: RE: SoundTouch and Google Assistant Integartion

Yes, buy another brand. 

 

After 2 years of Bose giving vague non committal answers it's becoming apparent they don't intend to and are just trying to keep us brand loyal with some manufactured hope that they might soon. 

 

It's a bit disrespectful to their customer base really. 

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Wjcag
Audible Advocate
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Jan 6, 2020

Re: Google home connectivity to Soundtouch

I have just bought a Soundtouch 30 and I have realised the Google home integration is not ready yet after two years as I read. Please could you confirm if Bose will release the BTS project to make them connect to Google home as other Bose intelligent soundbars do?

 

I am coming from a bose sound link air from 7 years ago and it is not worth buying it if this feature won't be available.

 

Thanks in advance.

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hayjo7
Audible Advocate
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Registered since

Jun 16, 2016

Re: Google home connectivity to Soundtouch

Another month of Bose ignoring the question of Google Home/assistant for SoundTouch.  

 

Doesn't feel like maintaining customer loyalty is very high theo priority list for Bose. Especially disappointing for those of us who have multiple products in the SoundTouch family (at considerable cost).  

 

Come on Bose. You have the functionality for Alexa. Sort it out for Google Home!  You're actually eroding your customer loyalty and Sonos is looking way more attractive right now...

ClickSte
Audible Advocate
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Registered since

Aug 31, 2018

Re: Google home connectivity to Soundtouch

Actually Sonos have just majorly annoyed a large portion of their user base by announcing some of their older speakers will no longer receive software updates, and to add fun to the mix - even newer systems if they have the older speakers on the same network will stop receiving updates too!

 

If Bose can get their act together now - Get the Airplay 2 update out and add the Google Assistant (they have it on the new Smart Speakers, so surely can't be a licensing thing) then they could be cleaning up!