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Oct 18, 2020

Missing classical internet radio stations

What a waste of £600!  Could have saved a lot of money by just buying a cheap bluetooth speaker!  Having to listen to my favourites via mobile phone and bluetooth.  Can I have a refund please?

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Re: Missing classical internet radio stations

Hey Nairnite, 

 

Thank you for your post and welcome to the Bose Community!

 

I'm sorry to hear that you are experiencing some issues with the radio stations on your system. I'll be more than happy to help in any way that I can. 

 

Can you tell me which speaker you have? Where are you located? Which radio stations are you trying to play. This information will allow me to provide more accurate advice for your scenario. 

 

It's important to note that we will be unable to process customer service related issues through this platform. You will need to reach out to your local customer service team for assistance. Click the LINK HERE, select your country and scroll down to 'Contact Us' for assistance. 

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Nov 4, 2018

Re: Missing classical internet radio stations

TuneIn has blocked all international stations, for everyone & everything in the UK. Bose currently offers 3 ways to stream Internet Radio via SoundTouch:

  1. TuneIn Radio (who are currently punishing their British customers)
    1. This does not only affect SoundTouch but everything in the UK that uses TuneIn.
    2. TuneIn is throwing a temper tantrum and obviously does not care about its business in the UK as it's a small market when compared to the US or EU. So UK users now cannot listen to International Radio Stations via TuneIn unless they change their minds. 

  2. RadioPlayer 
    1. RadioPlayer has fewer stations than TuneIn, but it's worth searching there to see if it helps.

  3. Custom URL Radio Streams
    1. To get the station you wish to listen to. Some places might be easy to find, others not so much. I am happy that this solution is given to us as it helps people get around geofencing like what TuneIn is doing currently. You could use an internet radio database like the ones I found here, here, here, here, here, here, here, here, here, here, or here to help.

If options 1 & 2 don't work for you, use option 3.

 

Bose should add more services. That is unquestioned. After 7 years, only a handful of services have been added to this platform. Now that Bose has another family of streaming speakers, while it is possible that might happen, it is unlikely. 

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Re: Missing classical internet radio stations

I have since discovered for myself about the TuneIn problem as the app on my tv Now dongle has suffered the same problem.  Can Bose solve the problem by allowing you to log on directly to radio apps like SwissKlassic Radio and Belgium Klara.

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Re: Missing classical internet radio stations


@Nairnite wrote:

I have since discovered for myself about the TuneIn problem as the app on my tv Now dongle has suffered the same problem.  Can Bose solve the problem by allowing you to log on directly to radio apps like SwissKlassic Radio and Belgium Klara.


Option 3 as mentioned above 😉