My Problems with the SoundTouch 10
I was really excited when I first bought this product but I got increasingly more frustrated as I kept using it. The sound is good but the following issues definitely drown every pro about the product.
Bluetooth problems since Day 1
Connection between my ST10s and laptop has always been very bad. Whenever I'm not pausing a video it disconnects and reconnects several times, prompting the beep sound. Sometimes I would pause the video for a few seconds, the speakers would disconnect and I would be unable to play the video again using the remote controller. Every time I use the speakers, this problem is guaranteed to occur a couple times. It's very annoying but I was willing to look past it. Until this second issue came along...
Sounds from certain apps won't play
This started occurring today, prompting this post for help. When connected to the ST10s, my laptop (Surface Book) won't play sounds from Google Chrome but somehow Firefox is fine. Also, whenever you adjust the volume on the windows bar with your mouse, it should make a sound to let you know how loud the speakers are. It no longer does that either.
It just seems that the ST10s are not optimized to work for laptops. I've had terrible experience with this product overall and would not recommend any laptop user to purchase it. My phone works well with the speakers but I bought it primarily for my laptop. I've owned the speakers for a couple months now and I am now starting to fully regret this purchase. I'm not sure if a refund is possible but fixing these issues would also work for me.