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FCB_25
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Jun 1, 2017

New Spotify SDK for Spotify Connect Free on Soundtouch

How is it possible, that this is still not done?

https://community.bose.com/t5/SoundTouch-Archive/Spotify-Connect-Free-Account-Update-SDK-in-Soundtou...

Is asked about this months ago. As a developer I can say this is 10min of work.

Don't you use Jira for project task management?

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djbazztek
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Oct 27, 2015

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

That’s unbelievable. I bet they are not using Jira or anything else to track their tickets. They should get interns to help them. I’m seriously angry about the slow update process for the whole soundtouch line.

I posted exactly the same request for the new SDK, and all they say is „I forwarded it to the development team“. They have no clue about knowledge management... keeping track of feature requests.

My thread: https://community.bose.com/t5/SoundTouch-Speakers/App-design-rework-and-Spotify-Connect-for-free-tie...
FCB_25
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Jun 1, 2017

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

Thanks for ignoring me. This is customer experience at its best.
Moderator

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

Hello FCB_25,

 

Thanks for posting in the community, I am sorry that we have not replied to your previous posts; I will chase this up with the development team for you and get back to you as soon as possible. 

 

Should you need anything else in the meantime then please get in touch.

 

Kindest regards,

Zoe C - Community Support 

Moderator

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

Hello FCB_25,

 

Thanks for your patience while I looked into this issue for you. I can assure you we have not forgotten about this request, the development team is looking in this. However, we have no updates for the community on this request at the moment, as soon as we do we will inform the community. 

 

I hope this helps, should you need anything else then please get in touch.

 

Have a great day😊

 

Kindest regards,

Zoe C 

 

djbazztek
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Oct 27, 2015

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

Hi,

 

is there any progress on this issue?

 

Still waiting for the new spotify SDK...

FCB_25
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Jun 1, 2017

Re: New Spotify SDK for Spotify Connect Free on Soundtouch

Same here.

Lost all hope...