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Silent Starter
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Mar 22, 2020

Pin for Soundbar 500

unalbe to locate working pin for soundbar 500. Tried 0000, 1234, 1111. nothing works and the number is not identified in materials received. My husband does not want to link this to the phone.

2 REPLIES 2
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Moderator

Re: Pin for Soundbar 500

Hello, 

 

Thanks for reaching out, I am sorry that you are having this experience. 

 

At what point are you being asked to enter a pin for your Soundbar 500?

 

Are you attempting to set up your Soundbar 500 for the first time?

 

Do let us know, we would love to help. 

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Silent Starter
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Mar 24, 2020

Re: Pin for Soundbar 500

Hello Bose Team,

i got the same problem. When i try to add a bluetooth device on Windows 10 I always get a windows to enter the PIN Code of the soundbar. But i do not know the PIN code. 

 

I started the pairing process by the Bose Music app.