It's a SoundTouch 30 series III, if that's what you mean by "version".
I also have two ST10 and one ST300, and they all act the same in this matter.
We have tested some SoundTouch speakers in our product room here and can confirm we are having the same experience.
- When pressing the preset button on the speaker, I see "Action Unavailable."
- When attempting to add the preset within the SoundTouch app "Sorry, you can't set that as a preset."
As this appears to have worked in the past according to the previous thread, I will get this escalated and hopefully have a response for you soon.
That's not a problem, I'll be in touch as soon as possible.
As the product was available to me, I also attempted testing with a Home Speaker 500/Bose Music app and experienced the exact same thing when attempting to save Daily Mixes as a preset, so there is a possibility that this feature may have been disabled.
We will just have to wait to see what information the escalation support team brings back.
In the meantime, have a fantastic day!
I can confirm this was escalated on May 22, 2019, and experienced the same issues. Upon escalating, that team also had the same issues. This has now been pushed to a higher escalation team to assess why this is occurring, if this is now the expected behavior, and if not, how can we issue a fix.
I will be in touch upon receiving a response. In the meantime, I thank you all for your patience.