First of all sorry for my english.
my app couldn’t find one of my soundtouch 10 devices so i wanted to reconnect. On my iPhone x with iOS 13 the app couldn’t find the speaker and i was stuck in a screen that said i need to share my location but when i preses on go further the app didn’t react at all. Luckely with my iPad on iOS 12 i could find the speaker and connect to my network.
Edit: same isue with iOS 13.1
Mar 26, 2019
Thanks for posting and welcome to the community, that's very strange that you are experiencing difficulty with your SoundTouch speakers when using a device that is on iOS13. I would be more than happy to assist you with this today, could you please confirm whether you have tried any other troubleshooting previously? I would recommend you reset the speaker and reboot the device running iOS13.
To reset the speaker:
It also would be helpful to try another device that is running iOS13 to see if you can replicate the issue.
I hope this helps, please let me know how you get on!
Zoe C - Community Support
I have done some research about it and I see that users have problems with volume control. The volume seems to work fine for me. I have problem with finding and connecting the speakers to my WiFi using iPhone x with ios13.1.