rickatk
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Nov 12, 2015

Radio Stream not working on SoundTouch

Bose product name

SoundTouch 30/10

Country

Canada

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
IPad

Detailed description of the issue and steps to reproduce

Radio stream does not work.

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

Normal play indoor only with SoundTouch Hardware and software.

When did you start to experience the issue? Did it work correctly previously?

One week ago

Any troubleshooting steps you took

Log out log in account. 

http://sj320.hnux.com/

 

Stream works fine on Home 300 speaker and app.

 

Sorry for the brief input, the web page keeps wiping out my input when trying to post!

 

update: I put the regular smooth jazz.com in and the problem resolved. The issue appears to be related to the sj320 stream. 

 

Update: SJ.com in fact did make changes to their streaming servers - new provider apparently. The reference to “...cdn” is irrelevant . The streams are available from the web site regardless of country.

1 ACCEPTED SOLUTION

Accepted Solutions
rickatk
Expert
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Nov 12, 2015

Re: Radio Stream not working on SoundTouch

Author Accepted Answer selected by rickatk

Fixed:

 

Appears SoomthJazz.com updated their servers.

 

Here are the new stream URLS (for Canada):

• SmoothJazz 320k mp3 - http://smoothjazz.cdnstream1.com/2585_320.mp3
• SmoothJazz 256k mp3 - http://smoothjazz.cdnstream1.com/2585_256.mp3
• SmoothJazz 128k mp3 - http://smoothjazz.cdnstream1.com/2585_128.mp3
• SmoothJazz 64k aac+ - http://smoothjazz.cdnstream1.com/2585_64.aac
• SmoothJazz 32k mp3 - http://smoothjazz.cdnstream1.com/2585_32.mp3

• SmoothLounge 320k mp3 - http://smoothjazz.cdnstream1.com/2586_320.mp3
• SmoothLounge256k mp3 - http://smoothjazz.cdnstream1.com/2586_256.mp3
• SmoothLounge128k mp3 - http://smoothjazz.cdnstream1.com/2586_128.mp3
• SmoothLounge64k aac+ - http://smoothjazz.cdnstream1.com/2586_64.aac
• SmoothLounge32k mp3 - http://smoothjazz.cdnstream1.com/2586_32.mp3

 

For your Country go to:

https://www.smoothjazz.com/help

 

Bose please add custom URL to Smart Home speakers.

 

 

View solution in original post

1 REPLY 1
rickatk
Expert
  • 360
  • 1895
  • 61
Registered since

Nov 12, 2015

Re: Radio Stream not working on SoundTouch

Author Accepted Answer selected by rickatk

Fixed:

 

Appears SoomthJazz.com updated their servers.

 

Here are the new stream URLS (for Canada):

• SmoothJazz 320k mp3 - http://smoothjazz.cdnstream1.com/2585_320.mp3
• SmoothJazz 256k mp3 - http://smoothjazz.cdnstream1.com/2585_256.mp3
• SmoothJazz 128k mp3 - http://smoothjazz.cdnstream1.com/2585_128.mp3
• SmoothJazz 64k aac+ - http://smoothjazz.cdnstream1.com/2585_64.aac
• SmoothJazz 32k mp3 - http://smoothjazz.cdnstream1.com/2585_32.mp3

• SmoothLounge 320k mp3 - http://smoothjazz.cdnstream1.com/2586_320.mp3
• SmoothLounge256k mp3 - http://smoothjazz.cdnstream1.com/2586_256.mp3
• SmoothLounge128k mp3 - http://smoothjazz.cdnstream1.com/2586_128.mp3
• SmoothLounge64k aac+ - http://smoothjazz.cdnstream1.com/2586_64.aac
• SmoothLounge32k mp3 - http://smoothjazz.cdnstream1.com/2586_32.mp3

 

For your Country go to:

https://www.smoothjazz.com/help

 

Bose please add custom URL to Smart Home speakers.

 

 

View solution in original post