Skip Limit Reached with Pandora Premium & Soundtouch 10

[rich2360]

Hello, Very frustrated that I can not skip or thumbsdown songs on one of my Pandora Premium Stations.

I have tried it every few days for over a month now... I have not been able to skip even 1 song in well over a month. What is going on? In any case, when using Pandora Premium I should not have any skip limits at all.

[Xyz987]

Sounds like a problem with Pandora, not Bose.  What happens if you connect to Pandora with your phone?  That would determine if it's Pandora or Bose.

[rich2360]

Pandora works great on phone and Sonos but not with my Soundtouch 10. And I only have the problem on one of my Pandora stations. Same station works fine elsewhere.

[Jessie_O · Accepted solution]

Hi @rich2360, Thanks for your post and for trying the troubleshooting outlined by @Xyz987. 

I'm sorry to hear that it did not resolve your issue. This is certainly not normal behavior and I invite anyone in the community also experiencing this issue, to reach out to us in this thread. 

I would recommend making sure that both your app and SoundTouch 10 are running the most recent firmware. 

Then, I would suggest removing and readding Pandora from your SoundTouch application. You can do this by heading to the settings menu and selecting music services> Pandora > Remove. You can follow the same steps to readd it. 

Let me know how it goes! 

[rich2360]

Thank you MUCH! Did what you said... remove and re-add Pandora in settings-music services. Skip feature works again!