Suresh Kumar
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Mar 25, 2018

Sondtouch 30 acts crazy

Hi

After this recent update, my soundtouch 30 facing lots of issue. 

A. Till this morning frequent disconnection.

Now when I select a track from  spotify (premium added in ST app) it plays a different track while selecting thru soundtouch.  But if play thru spotify connect working good.  I have ST Adapter and Lifestyle 535. Everything is working good except ST30.  I did try Deezer on ST30 working cool.  

As suggested in the community i removed the speaker, uninstalled soundtouch and reinstalled then connected ST30 but still spotify thru soundtouch acts crazy.

1 REPLY 1
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Moderator

Re: Sondtouch 30 acts crazy

Hi Suresh, 

 

Thank you for your post and welcome back.

 

I'm sorry to hear of the issues you seem to be experiencing with your SoundTouch 3, I will see what I can do for you! 

 

I would recommend removing your Spotify premium account and re-adding it. To do this, head over to the 3 lines in the top left of the screen and scroll down to Settings > Music Services > Spotify. Then click on your email address and delete it. You can follow the same steps to add it back in. 

 

I would encourage any users in the Community who are experiencing the same issue to chime in here. 

 

I look forward to hearing from you!

 

Kindest, 

 

Jessie O - Community Support

 

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