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Emperor Hermes
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Nov 18, 2019

Sound Touch 30 play music from Mac

Hello All, I have my new Sound touch 30 and I was trying to install the app on my mac but I receive a message saying this app must be updated so I don't know how to install sound touch app on Mac?

 

Screenshot 2019-11-19 at 07.19.43.pngScreenshot 2019-11-19 at 07.22.04.png 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Sound Touch 30 play music from Mac

Author Accepted Answer selected by Emperor Hermes

Hi Emperor Hermes, 

 

Thank you for taking the time to post and welcome to the Community! 

 

I'm sorry to hear of the issues you seem to be having with downloading the SoundTouch application on Mac OS Catalina. 

 

I would recommend heading to the system preferences > security and privacy. Then click on the 'General' tab where it should tell you the SoundTouch installer has been blocked. Click open Anyway and this should solve your issue. 

 

Let me know how you get on?

 

Kindest, 

 

Jessie O - Community Support

2 REPLIES 2
Moderator

Re: Sound Touch 30 play music from Mac

Author Accepted Answer selected by Emperor Hermes

Hi Emperor Hermes, 

 

Thank you for taking the time to post and welcome to the Community! 

 

I'm sorry to hear of the issues you seem to be having with downloading the SoundTouch application on Mac OS Catalina. 

 

I would recommend heading to the system preferences > security and privacy. Then click on the 'General' tab where it should tell you the SoundTouch installer has been blocked. Click open Anyway and this should solve your issue. 

 

Let me know how you get on?

 

Kindest, 

 

Jessie O - Community Support

Emperor Hermes
Audible Advocate
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Registered since

Nov 18, 2019

Thank you

Thank you Jessie yes it's working now. 

 

Have a beautiful day, 

Mahmoud Hermes