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Sound Touch 300 Distorted sound
01-06-2020
12:37 AM
Message 1 of 4
Hi,
My soundtouch 300 speaker was working very well in the past 2 years, I recently have a distortion issue on my SoundTouch 300 Sound bar, even if I already updated my speaker to the new version (23.0.12) and also resetting it, the same thing happen, when some music plays heavy or low bass, there is a something like a broken speaker that it can't handle the bass it self, but my bass volume is 3rd level only haven't been into full bass as I also have an Acoustic mass. When both are paired I can really identify the distorted sound in sound touch 300 sound touch.
Please advice if should I go to a service center or should I wait for a new software update?
If go to service center the price is so high just only for service fee.
Thank you.