Sep 22, 2019
Hi. Have never managed to get SoundTouch app to work. Thought it was because of old phone (5s) but have now upgraded to iPhone 7 and still can’t get beyond screen where asks for location permission. The app just does not progress. Have deleted app and reinstalled to no avail. Have restarted phone...no difference. Have checked location settings on app and states “Ask”. Tried logging into app in advance as well
Feeling frustrated as just cant get it to work
Apr 1, 2017
Thanks for posting and welcome to the Bose Community. I am deeply sorry to hear that you are having some connection issues and would love to assist you further.
Can you please confirm the software version that your device is running as well as if you have this issue across other devices in your household?
I look forward to hearing back from you regarding this and appreciate @Sonic_the_racoon for the suggestion!
Hector B - Community Support