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Zimi
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Registered since

Jan 12, 2020

SoundLink Air Wi-Fi Setup Application

Hi

I have a Mac OS Catalina Version 10.15.2

Unfortunately I can not install your Software Soundlink Air Wifi Setup Application. Do you have an update???  

www.bose.com/wifi ( for Mac does not working....)

 

Redards Marc 

1 REPLY 1
Moderator

Re: SoundLink Air Wi-Fi Setup Application

Hi @Zimi,

 

Thank you for taking the time to post and welcome to the Bose Community.

 

I'm sorry to learn of the troubles you're facing setting up the SoundLink Air Music System and I'll be happy to assist you.

 

Were you able to try the website https://www.bose.com/wifisetup? This should take you where you can download the WiFi Setup application.

 

If you find this does not work, I'd attempt the alternate set up method, which is shown in the steps below:

  1. On the back of your product, disconnect the power cord and any connected cables.
  2. Reconnect power, then wait 30 seconds.
  3. On the bottom of the product, press and hold the Reset button for about two seconds until the Wi-Fi light is solid amber.
  4. Wait about 30 seconds until you hear a tone from your product.
  5. On a computer or mobile device, go to the Wi-Fi settings and connect to BoseSoundLink Air Network.
  6. Open a web browser and go to http://192.168.1.1
  7. Follow the on-screen instructions.

Give that a try and let me know if you have any success!

 

Warm regards,

Sam F - Community Support