SoundTouch 10 cuts off every minute or so
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Bose product name Sound Touch 10
Country Bought in Australia, now in UK
Firmware Version Software Version:- 26.0.1
App Version 26.0.0
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.) Aux input from Computer, TuneIn Radio
Detailed description of the issue and steps to reproduce Every Minute or so the speaker gives a beep, the sound cuts and the bluetooth light comes on. If I watch the speaker with the SoundTouch App a momentary flash says "Connected to Pro-Ject" then it disappears and the screen says Pro-Ject. Re-selecting the wanted source restores audio for another minute or so. I have tried my other SoundTouch 10 in the same place connected in the same way and it works perfectly. I have tried removing the speaker and re-connecting it via USB and re-naming it with no improvement.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.) I have tried several environments, close to and distant from the router.
When did you start to experience the issue? Did it work correctly previously? The speaker was working in Australia, when I set it up in the UK it exhibited this fault.
Any troubleshooting steps you took See above