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Mar 25, 2020

SoundTouch 20 WiFi - Cannot establish connection when using WiFi password with special characters

Bug Reporting:

 

The SoundTouch 20 WiFi connection cannot be established when configured to join a WiFi router, which uses WPA2 password that contains special characters such as ' & !

 

To work around this problem, I changed my WiFi router's WPA2 password to remove the special characters. I was then able to establish the connection with my SoundTouch 20 speaker successfully.

 

There seems to be a bug in the firmware that handle/parse the WiFi password. Please look into this. Thank you

 

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Moderator

Re: SoundTouch 20 WiFi - Cannot establish connection when using WiFi password with special charac...

Hey Francies,

 

Welcome to the Bose Community!

 

Thank you very much for bringing this to our attention. I will certainly pass along your feedback to our development team to look into further.

 

If you have any questions, please do let me know.

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