tstay24
Participant
  • 0
  • 2
  • 0
Registered since

Jun 24, 2021

SoundTouch 300 Connecting to Music App

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Xyz987
Expert
  • 396
  • 2805
  • 120
Registered since

Oct 18, 2017

Re: SoundTouch 300 Connecting to Music App

Bose Best Answer selected by Moderator Vicky_W

Bose Soundtouch devices use the Bose Soundtouch app.

View solution in original post

3 REPLIES 3
Xyz987
Expert
  • 396
  • 2805
  • 120
Registered since

Oct 18, 2017

Re: SoundTouch 300 Connecting to Music App

Bose Best Answer selected by Moderator Vicky_W

Bose Soundtouch devices use the Bose Soundtouch app.

View solution in original post

tstay24
Participant
  • 0
  • 2
  • 0
Registered since

Jun 24, 2021

Re: SoundTouch 300 Connecting to Music App

I have the Soundtouch app, but it doesn't allow to connect to multiple devices simultaneously. I'm looking to connect me SoundTouch 300 and SoundLink revolve II which uses the bose music app. Trying to play apple music/pandora/spotify from my phone and the sound plays through soundtouch and revolve. 

Jeff_G
Moderator

Re: SoundTouch 300 Connecting to Music App

Hello tstay24, 

 

Your SoundTouch product is incompatible with the SoundLink Revolve II. It cannot be paired with non-SoundTouch products unless they feature Airplay 2 functionality.

 

What you are describing sounds like SimpleSync, which is a feature found on our Smart Speaker lineup which utilizes the Bose Music app. The SoundTouch 300 is not compatible with Bose Music or SimpleSync.

 

I hope this helps!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!