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Nov 19, 2018

SoundTouch App - ITunes New Playlist will not sync

I added a new playlist to my ITunes Library but despite a number of days and initiating manual syncs on SoundTouch the playlist will not appear in Soundtouch. Other playlists appear and appear in full  - any suggestions?


Bose product name

SoundTouch Speakers 10 & 20 



Firmware Version


App Version




Re: SoundTouch App - ITunes New Playlist will not sync

Hey Baggieman, 


Welcome to the community. 


I would love to help, but first I need to confirm which device you are running iTunes on. This is because of what is mentioned in this thread here. Also, just to confirm, the playlists that show in full, are these recently added too? What audio format is the one that won't load?


Let me know!

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