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Rob Vanderbroeck
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Nov 22, 2018

SoundTouch - TuneIn Radio Stations Down Globally - 15 August 2019

Hi Guys,

 

This morning I started my music system and my speaker gave the message chose a preset or discover the music with the ST app. When I push the preset button of my favorite TuneIn station I get the message No service available. When I opened my ST app all the TuneIn presets where blank and after restarting the app they where back but I get the message Hmm ... this does not work try again (4501 )

 

Help no radio on all my speakers.

 

Location The Netherlands.

 

Music from Nas plays ok.

 

Greetings Rob

 

[Moderator edit]

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

RE: SoundTouch - TuneIn Radio Stations Down Globally - 15 August 2019

Bose Best Answer selected by Moderator Community_Admin

Hey all,

 

We just wanted to provide an update - there was a global issue today (15 August 2019) with TuneIn's streaming services that affected a large number of users.

 

You can find additional information on the thread HERE.

 

At the moment, we're seeing that many have reported their services are back to normal. You can view the current TuneIn status via their website HERE.

 

Thanks for your patience.

 

Andy B - Community Support

31 REPLIES 31
davidarnar
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Mar 2, 2018

No local radio stations

As of today there are no local radio stations for Iceland in Soundtouch.  Have been using many stations for multiple years without problems .  Have updated everything to latest versions and restarted speakers/router.  Please advice.  

fstiglic
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Jun 20, 2018

Re: No local radio stations

TuneIn streams are currently down.

 

http://status.tunein.com/

fstiglic
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Jun 20, 2018

Re: No local radio stations

What I wanted to say: nothing that you can do about it, stand by, it affects us all.

fstiglic
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Jun 20, 2018

SoundTouch - TuneIn Radio Stations Down Globally

Rob Vanderbroeck
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Nov 22, 2018

SoundTouch - TuneIn Radio Stations Down Globally

Just saw it.

 

http://status.tunein.com/ 

 

Is happening a lot lately.

Vee
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Aug 15, 2019

Soundtouch 10 & 20 cannot play preset radio stations

Hi, I have a soundtouch 10 & 20 with the same preset radio stations. Both devices have been working fine up until I did an update - now I cannot select any of the preset stations. Getting error "Hmm that didn't work, Please try again (4501)". I have uninstalled and reinstalled the soundtouch app, have reset the router and rebooted my iphone. Still doesn't work. Grateful for any advice. Thanks in advance.

odd
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Aug 15, 2019

Re: Soundtouch 10 & 20 cannot play preset radio stations

Exactly the same for me.

Was working fine yesterday then installed an OS update...now not working.

Any ideas?

fstiglic
Audible Advocate
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Jun 20, 2018

Re: Soundtouch 10 & 20 cannot play preset radio stations

Vee
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Aug 15, 2019

Re: No local radio stations

Thanks for the info - glad it's not just me then!!