SoundTouch speakers stopped working at once
I use the SoundTouch app with a variety of SoundTouch speakers listed below. All at once — without any changes to my cable modem, wireless router or other equipment — NINE speakers will not play form the app.
This app reports “Searching for Speaker” for SIX. It says “[Speaker is] Ready to Play” (varies between ST10 and ST20) for THREE. For the three that are supposedly ready to play, the app returns an error message when it tries to connect to a music service, specifically, “HMM ... We can’t access your music service account right now. Try entering your username and password again. (1309)” or “HMM ... That didn’t work. Please try again. (1046)”
The most problematic error affects my SoundTouch 300 soundbar, which now acts like a dumb speaker. The soundbar itself works with my TV because I have it connected with an optical digital cable; it’s acoustimass and wireless rear speakers, however, will not connect wirelessly to the soundbar. The WiFi and SoundTouch LEDs alternate flashing amber lights, and the remote will neither put it in setup mode nor successfully reset the unit to Factory Settings. Connecting a USB cable using my laptop will not allow me to update the soundbar’s settings either.
Has/Is anyone else experienced(ing) similar problems with their SoundTouch setups?
I’m trying to keep good humor, but it’s difficult when nearly $3,000 in “premium” sound equipment suddenly stops working overnight. Considering it’s NINE products comprising 12 pieces, including the Acoustimass and two rear speakers for the ST300, it has to be software related.
Any suggestions you may have is greatly appreciated.